Refund policy

No Return & No Refund Policy

All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed and delivered.

Please ensure that you review your order carefully before completing your purchase, including product details, sizing, and shipping information.

Damaged or Incorrect Orders

If you receive a defective, damaged, or incorrect item, you must contact us within 48 hours of delivery with:

• A clear unboxing video recorded from the moment the package is opened

• Clear photos showing the issue

Claims made without a proper unboxing video may not be eligible for review or resolution.

Non-Returnable Items

The following items are not eligible for return, exchange, or refund:

• Sale items

• Gift cards

• Customized or personalized products

• Used, worn, or damaged items caused after delivery

Order Cancellations

Orders cannot be cancelled once they have been processed or shipped.

European Union 14-Day Cooling Off Period

For orders shipped to countries within the European Union, customers may have the right to cancel or return their order within 14 days (With clear video proof of unboxing) in accordance with applicable consumer protection laws.

By purchasing from our store, you acknowledge and agree to this policy.